Close-up of an iPhone screen showing "About" settings with details like Name, iOS Version 16.0, Model Name iPhone, Model Number A2483.

iPhone repairs

How to find your model number

Go to Settings > General > About. To the right of Model Number, you'll find the part number. To find the model number, tap the part number.

Out-of-Warranty Repairs

A smartphone on a diagnostic tool with a screen displaying diagnostic options, held by gloved hands.

For all AppleCare+ eligible repairs, please get in touch with Apple Support directly. Not sure if your device has AppleCare+?

Check your coverage with Apple.

We have trained and Apple certified technicians available to deliver out-of-warranty repairs. Please come in-person to arrange a booking. Note that some repairs may take 5-7 business days.

Before your visit, finish as many steps as possible:

  1. * Back up your iOS device.

  2. * Turn off Find My iPhone.

  3. * Bring your device and a form of personal identification, like a driver’s license, passport, or other government-issued ID.

NOTICE

Due to market fluctuation, repair prices across the board may be increased without notice. Please contact us at your earliest convenience for any repair bookings.

Genuine parts

  • Display - $719

    Battery - $299

    Rear Glass - $419

    Rear Camera - $519

    TrueDepth Camera - $519

  • Display - $649

    Battery - $299

    Rear Glass - $375

    Rear Camera - $519

    TrueDepth Camera - $519

  • Display - $649

    Battery - $269

    Rear Glass - $419

    Rear Camera - $519

    TrueDepth Camera - $519

  • Display - $549

    Battery - $269

    Rear Glass - $375

    Rear Camera - $519

    TrueDepth Camera - $519

  • Display - $689

    Battery - $289

    15 Pro Max Front Display & Rear Glass - $839

  • Display - $649

    Battery - $289

    15 Pro Front Display & Rear Glass - $729

  • Display - $549

    Battery - $249

    15 Plus Front Display & Rear Glass - $699

  • Display - $465

    Battery - $249

    15 Front Display & Rear Glass - $669

budget-friendly

  • iPhone 16e

    • Display(OLED) - $299

    • Display(LCD) - $180

    iPhone 16

    • Display(OLED) - $399

    • Display(LCD) - $299

    iPhone 16 Plus

    • Display(OLED) - $399

    • Display(LCD) - $299

    Rear Glass - $200 Flat Rate

  • iPhone 15

    • Display(OLED) - $349

    • Display(LCD) - $190

    iPhone 15 Plus

    • Display(OLED) - $399

    • Display(LCD) - $190

    iPhone 15 Pro

    • Display(120Hz) - $399

    • Display(LCD) - $299

    iPhone 15 Pro Max

    • Display(120Hz) - $429

    • Display(LCD) - $349

    Rear Glass - $150 Flat Rate

  • Limited Qty. Genuine Displays

    iPhone 14

    • Display(LCD) - $180

    • Display(OLED) - $249

    • Display(Genuine) - $465

    • Battery - From $145

    iPhone 14 Plus

    • Display(LCD) - $180

    • Display(OLED) - $249

    • Display(Genuine) - $465

    • Battery - From $145

    iPhone 14 Pro

    • Display(120Hz) - $399

    • Display(LCD) - $249

    • Battery - From $145

    iPhone 14 Pro Max

    • Display(120Hz) - $399

    • Display(LCD) - $249

    • Battery - From $145

    Rear Glass - $150 Flat Rate

  • Limited Qty. Genuine Displays

    iPhone 13 Pro

    • Display(LCD) - $199

    • Display(120Hz) - $299

    • Display(Genuine) - $529

    • Battery - From $145

    iPhone 13 Pro Max

    • Display(LCD) - $199

    • Display(120Hz) - $299

    • Display(Genuine) - $549

    • Battery - From $145

    iPhone 13

    • Display(LCD) - $175

    • Display(OLED) - $249

    • Display(Genuine) - $399

    • Battery - From $145

    iPhone 13 Mini

    • Display(LCD) - $175

    • Display(Genuine) - $385

    • Battery - From $145

    Rear Glass - $150 Flat Rate

  • Limited Qty. Genuine Displays

    iPhone 12 Pro

    • Display(LCD) - $135

    • Display(OLED) - $249

    • Display(Genuine) - $399

    • Battery - From $115

    iPhone 12 Pro Max

    • Display(LCD) - $175

    • Display(OLED) - $249

    • Display(Genuine) - $499

    • Battery - From $145

    iPhone 12

    • Display(LCD) - $135

    • Display(OLED) - $249

    • Display(Genuine) - $399

    • Battery - from $115

    iPhone 12 Mini (Booking)

    • Display(LCD) - $16

    • Display(Genuine) - $385

    • Battery - From $115

    Rear Glass - $150 Flat Rate

  • Limited Qty. Genuine Displays

    iPhone 11 Pro

    • Display(LCD) - $125

    • Display(Genuine) - $379

    • Battery - From $95

    iPhone 11 Pro Max

    • Display(OLED) - $170

    • Display(Genuine) - $399

    • Battery - From $95

    iPhone 11

    • Display - $115

    • Battery - From $95

    Rear Glass - $150 Flat Rate

  • iPhone XS Max

    • Display(OLED) - $150

    X / Xs / XR

    • Display - $115

    Battery - $95 Flat Rate

  • 16 Series - From $299

    15 Series - From $299

    14 Series - From $199

    13 Series - From $199

    12 Series - From $149

    11 Series - From $110

    X Series - From $99

full rear housing replacement

Close-up of a smartphone with cracked camera lenses and broken glass.

What is a full rear housing replacement?

Housing replacements are the most cost effective way to restore your iPhone to like-new condition. We recommend a full rear housing replacement in a situation where the device has severe dents or cracks on the corners or back glass.

Before booking, please visit us to conduct a full visual inspection and diagnostics of the device. Pricing is subject to change pending inspection.

Disassembled smartphone components, including an open device showing internal circuitry and battery, next to a rear casing with a camera module in a plastic tray.
Two iPhones being disassembled, showing internal components and batteries, handled by gloved hands with tools.
A person operating a small metal press machine with an attached digital display.
  • iPhone 15 / Plus - $399

    iPhone 15 Pro / Pro Max - $479

  • iPhone 14 / Plus - $319

    iPhone 14 Pro / Pro Max - $399

  • iPhone 13 Mini - $279

    iPhone 13 - $299

    iPhone 13 Pro / Pro Max - $399

  • Call Us: 0459 499 107

What you need to know.

Smartphone screen showing iOS Battery Health settings, with a message about battery recalibration failure and service options. Maximum capacity is at 88%, and optimized battery charging is enabled.
Screenshot of an iPhone settings screen showing a message: "Important Display Message: Unable to verify this iPhone has a genuine Apple display."

So what are these messages?

You may encounter the [Important Display Message] or [Unknown Parts] pop-up messages after a part replacement.

These messages appear when repair work has been done to your device replaced components: battery, screen or other components (depending on your iPhone model). But this doesn't mean that the replaced parts has an issue or is defective — the message is only there to act as a reminder that, some parts of the device may have been serviced with an after market part, or a part that is refurbished/second hand.

How can I service my phone and not have these messages?

Currently, only repairs from the Apple Store, Apple Authorised Service Provider (AASP) or an Independent Repair Provider (IRP), have access to brand new Genuine Apple parts that can be serviced to not have pop-up messages. We are one of the repair providers with access to Apple Genuine Parts and their service tools.

Will the data on my phone be safe or reset during a repair service?

We offer transparent and convenient solutions when it comes to protecting your data. With any Apple device repairs, we are solely replacing the damaged components, most commonly the display. Your data will not be reset or modified during a component repair, saving you the trouble to restore data from backup, or when there is no backup. Our procedure differs with the Apple Store and AASP, as data is most often reset during a first-party provided repair.

There will be times where as part of the device repair procedure, our technician will need access to the system on the device, this is when we will ask your consent to unlock the screen, or remove the screen lock to complete the repair calibration.

How can I book and what are the turnaround times?

We are located in the comfort of air conditioning centre in the heart of West End. We recommend bringing your device directly to our store for inspection before replacement. Most common devices can be repaired same-day on the spot. Newer devices may need the parts ordered, in particular the Genuine Parts. Please call or text us to confirm a time.